Instituto Europeo para la Gestión de la Diversidad

Measure and evaluate Inclusion an Work / Life policies

The business case of Diversity inclusion Management is established by the capacity to measure costs and benefits of the programs designed to leverage the contribution of the employees. The employee community of any company his a considerable diverse profile when systematically analysed. The programs are therefore designed to remove barriers that employees have to fully and efficiently contribute to corporate results; whether professional or personal.

Why measure and evaluate

"We do not do what we cannot measure”
Shell

The ultimate objective of all entrepreneurial strategy is its contribution a corporate results; whether in large organisations or in operations of small dimensions
Measurement provokes action: what is measurable gets done.
The criteria by which the company measures its results are those which guide allocation of financial and technology resource, and those that guide the behaviour of its most valuable resource: the behaviour of its human resources.
All good practice requires the measurement of costs and benefits of any investment, including intangible investments.
The results of measuring and evaluating policies are key for future strategic planning.

The policies designed to promote the inclusion of the diverse profiles of the employees, as well as the work/life balance and conciliation programs; work in favour of achieving common personal as well as corporate objectives. The objective is the efficiency of times, optimisation of resources and efficacy of organisational process in general. A very valuable contribution, which can only be enriched by bringing together the diverse points of view, multiple options and creative solutions which peoples form different cultures, competence and demographic profiles.

The research carried out by the EIMD in 2003 reveal that 83% of companies in Europe and the United States and 36% of companies operating in Spain, measure the benefits of Work/Life and Conciliation policies contribute to corporate results.

Report

The outstanding report elaborated by the CSES, Centre for Strategy and Evaluation Services by request of the European Union, is a reference document for decision makers in the area of measuring Diversity and Conciliation practices.

Cost & Benefits of Diversity

The evolution of Diversity policies are easily measured at qualitative level through employee survey and climate research which companies carry out periodically. At quantitative level the actions designed to include diversities can be measured by identifying indicators to determine the quantified objective the program aims to achieve.

       Measurement mechanisms
       System applied to measurement
       Measurement Model, Author: Elena de Graat